Privacy policy

Privacy Policy

This Privacy Policy describes how jewelcart.co.in collects, uses, and protects your personal information when you visit, use our services, or make a purchase from our store. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing and shipping address.

  • Order Information: Details of products purchased, order history, and transaction details.

  • Payment Information: Payments are processed securely through third-party payment gateways. We do not store sensitive payment details such as card numbers or CVV.

  • Device Information: IP address, browser type, device information, time zone, and browsing activity on our website.

  • Communication Data: Any information you provide when contacting us via email, WhatsApp, social media, or other channels.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process, manage, and fulfill your orders

  • To communicate with you regarding orders, inquiries, or customer support

  • To improve our website, products, and overall customer experience

  • To prevent fraudulent transactions and ensure platform security

  • To send updates, promotional offers, and marketing communications (only with your consent)

3. Cookies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and items in your cart

  • Analyze website traffic and user behavior

  • Provide personalized content and improve functionality

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of the website.

4. Third-Party Services

We may share your information with trusted third-party service providers to facilitate our services, including:

  • Payment gateways for secure transactions

  • Shipping and logistics partners for order delivery

  • Analytics and marketing tools to improve our services

These third parties are obligated to use your information only for the purposes specified and to maintain confidentiality and security.

5. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, misuse, loss, or alteration.

While we strive to protect your data, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security of your information.

6. Customer Rights

As a user, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data, subject to applicable legal requirements

  • Opt out of receiving promotional or marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

7. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:

  • Email: jewelcart01@gmail.com

  • Business Address: shanti vijay book depot and immitations nawapara rajim, CG, 493881

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page.

By continuing to use our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at jewelcart01@gmail.com or contact us at Sadar Rd, shanti vijay book dipo, Nawapara Nagar, CG, 493881, IN [CO - +91 9644638003 ]